Privacy Policy

At Freshokart, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make purchases from our website.

Information We Collect

Personal Information: When you create an account or place an order, we may collect personal information, including your name, email address, phone number, and shipping address.

Payment Information: For transactions, we collect payment information such as credit/debit card details. This information is securely processed by third-party payment providers.

Browsing Data: We automatically collect non-personally identifiable data through cookies and similar technologies, including your IP address, browser type, pages visited, and the time spent on our website.

How We Use Your Information

Order Processing: We use your information to process and deliver orders, provide customer service, and notify you about your order status.

Communication: We may use your email or phone number to send updates about your order or promotional offers if you opt-in to receive such communications.

Improvement of Services: The data we collect helps us improve our website’s functionality, tailor content to user preferences, and enhance your shopping experience.

Legal Compliance: We may use or disclose your information if required by law or to protect the rights and safety of Freshokart, its users, and others.

Sharing of Information

Third-Party Service Providers: We may share your information with trusted third-party providers for payment processing, order fulfillment, and data analytics. These providers are only authorized to use your information as necessary to perform their services.

Legal Requirements: Freshokart may disclose your information in response to legal processes or to protect our rights, property, or personal safety, as permitted by law.

Data Security

We implement appropriate security measures, including encryption, secure servers, and regular monitoring, to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online data transmission is entirely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Freshokart uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. You can choose to disable cookies in your browser settings, though this may impact the functionality of our website.

Your Choices and Rights

Access and Update: You may access, update, or correct your account information at any time by logging into your Freshokart account.

Opt-Out: If you prefer not to receive promotional emails, you may opt out by following the unsubscribe link in our communications.

Data Deletion: You may request deletion of your personal information, subject to legal and operational requirements.

Children's Privacy

Freshokart does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to remove such data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Updated policies will be posted on this page, and significant changes will be communicated through email or notices on our site.

Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at 9999999999.

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